Frequently Asked Questions
Get answers to FAQs about Canditech’s AI-powered skill assessments, integrations, AI auto-scoring, and much more. For technical guides, check out our Help Center.
Top Frequently Asked Questions
At what stage of the hiring process should I share a skill assessment with candidates?
The ideal timing depends on the role, seniority, and region. Most companies send assessments before or right after the first recruiter call to focus on skilled candidates early. Our psychometricians and hiring consultants can advise on the best timing to ensure efficiency, fairness, and a great candidate experience.
Can I use my company’s existing assessments?
Yes, any organization can integrate its existing internal tests into the Canditech platform. Once implemented, your assessments can be automatically checked and scored, customized to match your branding, synced with your ATS, and easily reviewed by your hiring team. Our PhD-holding psychometrics team is also here to guide the entire migration process, ensuring a smooth and efficient transition.
Can I integrate Canditech with my ATS?
Yes, Canditech integrates seamlessly with 40+ leading ATS platforms, including Lever, SmartRecruiters, Greenhouse, Workable, Pinpoint, Ashby, Comeet, JazzHR, Jobvite, Teamtailor, HiBob, BambooHR, Recruitee, iCIMS, Workday, SAP SuccessFactors, Zapier and many more. Our platform offers unique automation solutions that streamline your end-to-end hiring flow, allowing you to send assessments, track progress, and view results directly within your ATS. If you are looking to integrate, our team is here to help you explore the best options.
How does Canditech detect and prevent cheating during assessments?
Canditech helps maintain fair and secure assessments with advanced anti-cheating technology, including ChatGPT detection, copy-paste and tab tracking, device and location monitoring, webcam snapshots, time limits, randomized questions, and video-based questions to maintain integrity and accuracy. Additionally, when a candidate pastes content during an assessment, they are notified that the action is being tracked, and both tab switches and paste events are automatically flagged to your hiring team in the candidate’s session report
Is Canditech an interview replacement?
No, Canditech doesn’t replace interviews, it makes them count by helping you identify candidates with proven skills early so you can focus your time on the people most likely to excel. The result is fewer interview hours, better conversations, and stronger hires. We believe technology is not a replacement for the personal touch!
What kind of support do you provide?
Our team is always here to help! All users can contact us through our support email. Beginning with the Team package, Canditech offers technical assistance for candidates. From the Pro package onward, each company is assigned a dedicated account manager to guide onboarding and deliver ongoing support. You’ll also receive access to PhD-level psychometric experts who provide professional guidance and ensure the scientific reliability of your assessments. In addition, our comprehensive Help Center offers articles, guides, and tips to help you make the most of Canditech.
How does skill assessment software reduce hiring costs and demonstrate ROI?
Skill assessment software helps companies hire faster and more effectively by spotting the right candidates early and reducing the chances of mis-hires. Many companies using Canditech have reported measurable results, including a 50% decrease in time-to-hire, an 80% reduction in interview hours, and ROI improvements reaching 248%.
How does Canditech ensure a positive candidate experience?
Candidates value the opportunity to fairly demonstrate their skills while getting a “test-drive” of the role. Our assessments mirror real job tasks and incorporate your logo, colors, and video to create an engaging, branded experience. This builds strong face validity, helping candidates feel the process is relevant, job-focused, and designed to evaluate the skills that truly matter.
General
What is Canditech?
Canditech is a skill assessment platform that enables companies to evaluate candidates through customizable, realistic job simulations. Rather than relying on resumes alone, it helps organizations identify top talent efficiently and without bias by assessing both technical and soft skills, cognitive abilities, and personality traits across 500+ expert-designed assessments.
What makes Canditech different from the competition?
Canditech takes a holistic approach, meaning you can test technical skills, AI skills, soft skills, personality, and conduct video interviews all in one place. Every assessment can be fully edited and tailored to mirror the actual role, giving candidates a genuine taste of the job while giving you a complete picture of who they are.
How does Canditech support diversity and inclusion in hiring?
By going beyond CV screening with standardized skills-based assessments, Canditech removes the unconscious bias that inevitably creeps into resume review. Every candidate answers the same questions and is scored on the same criteria, regardless of age, gender, background, or years of experience, creating a level playing field where the best person for the role rises to the top based on demonstrated ability.
Do you help with sourcing candidates?
Yes. You can post assessments directly on your job description, careers page, or social media to proactively expand your candidate pool. More candidates enter the process while your team’s workload actually decreases thanks to automated screening.
What type of reports do you offer?
Canditech provides analytics on hiring trends over time, location, time to hire, average assessment scores, and candidate engagement at each stage of the funnel. Custom backend reports are also available upon request.
How does Canditech promote employer branding?
Assessments are fully branded with your company logo, colors, background, and welcome video, creating a seamless and modern experience that reflects well on your organization. Candidates consistently report positive experiences, which strengthens your reputation as an employer even among those who are not hired.
What industries does Canditech serve?
Canditech serves all industries. Tech and professional services companies tend to use it primarily for skill assessment, while companies in less technical sectors often use it for mass hiring and volume screening.
Which types of companies does Canditech work with?
Canditech works with companies of all sizes, from startups to enterprises. Fast-growing mid-market tech companies tend to get the most out of the platform, though organizations across industries and hiring volumes use Canditech to build stronger, more objective hiring processes. Check out these use cases in action.
Which types of roles does Canditech help companies evaluate skills for?
Canditech supports hiring across virtually all functions, with a library covering Engineering, Sales, Marketing, R&D, Leadership, Data and Analytics, Customer Success, Finance, HR, and more. Check out these use cases in action.
How does Canditech's pricing model work?
Pricing is based on candidate volume and scaled according to the scope of your hiring. You are only charged for candidates who complete an assessment, not those who simply start one, which keeps costs fair and aligned with actual usage.
Can Canditech pricing be scaled as we grow?
Yes, pricing is based on candidate volume and scales with your hiring needs. Your account manager can tailor a plan that fits your current stage and adjusts as your hiring grows.
Does Canditech offer a free trial?
Yes, Canditech offers a 14-day free trial, giving you enough time to trial the platform with a real position and proven results.
Who are some of Canditech's prominent clients?
Canditech works with many well-known companies, including monday.com, Wix, Equinox, EY, Fiverr, Mobileye, Payoneer, Deloitte, and SimilarWeb, among hundreds of others.
Can tests be taken on mobile devices?
Yes, assessments can be taken on both mobile and desktop devices.
What does implementation look like?
The platform is plug-and-play, meaning you can start sending assessments from day one. Canditech’s team is available to help with test creation or uploading your existing assessments if needed.
AI Solutions
What is AI Auto-Scoring and how does it work?
AI Auto-Scoring automatically evaluates open-text and video responses, reducing manual review time while ensuring every candidate is assessed against the same clear standards. For video responses, only the written transcription is analyzed, meaning accent, tone, appearance, and recording environment are never taken into account. There are two scoring approaches: pre-built agents that require no configuration, covering competencies like language proficiency, objection handling, and conflict resolution, or custom agents where your team defines its own scoring rules to reflect your priorities and ways of working. AI Scoring is available on the Enterprise plan. Learn more about AI scoring.
What is the AI Assessment Builder and how does it work?
The AI Assessment Builder generates structured assessments based on a role, job description, or hiring goals. It suggests relevant question types, skills to evaluate, and an overall assessment structure as a strong starting point, going beyond the section library to produce custom, scenario-based sections and realistic work simulations grounded in deep research. Your team retains full control throughout, with the ability to review, edit, and customize everything before the assessment goes live.
What are AI Skills Assessments?
AI proficiency is one of the most essential skills in today’s workforce, and Canditech’s AI Skills Assessments let you see how candidates actually work with AI, not just whether they claim to. By embedding a ChatGPT integration directly within your Canditech assessment, you can evaluate prompting quality, structured AI usage, and responsible tool application across both technical and non-technical roles, with all interactions recorded for review. Rather than seeing only a final answer, you get a clear picture of how a candidate thinks and works with AI in practice. Choose from ready-to-use assessments in Canditech’s AI Skills Library or build your own to match the role. Learn more about AI skill assessment here.
Can I use Canditech without AI?
Yes. You can manually score responses and build assessments using only content created without AI. The AI features, including Auto-Scoring and the AI Assessment Builder, are optional enhancements rather than requirements.
Test Library and Test Creation
What does the process of test creation look like?
Each assessment is built around a job opening and divided into sections, where you can choose from the pre-built library, edit an existing test, or create one from scratch using any question type you need. The whole process can take as little as five minutes for simpler roles.
Do you offer help with test creation?
Yes, beyond the 500+ test library, Canditech’s PhD-level psychometric experts and Customer Success team are available to help you build assessments tailored to your specific role and hiring goals.
What is the typical time for creating a test?
Depending on complexity, a test can be created in as little as five minutes using the library or AI Assessment Builder, up to around an hour for a fully custom assessment built from scratch.
Are tests available in languages other than English?
The pre-built library is currently in English, but you can create assessments in any language you need directly on the platform.
Can I edit tests taken from the library?
Yes, most tests in the library can be fully edited, with the exception of standardized cognitive and personality tests which follow fixed scientific frameworks.
Which coding languages does Canditech support?
The current supported backend languages offered at Canditech include Bash, C, C#, C++, Clojure, D, Dart, Elixir, Erlang, F#, Fortran, Go, Groovy, Haskell, Java, JavaScript (Node), Kotlin, Lua, Objective-C, OCaml, Pascal, Perl, PHP, Python, R, Ruby, Rust, Scala, Swift, TypeScript (Node), and VB.NET, plus frontend frameworks Angular, React, React with TypeScript, Vue and more.
What makes Canditech different from other coding assessment tools?
Canditech goes beyond technical testing by allowing you to assess soft skills, communication, and culture fit alongside coding ability, giving you a complete picture of the candidate rather than just their technical output.
What personality tests does Canditech offer?
Canditech offers three internationally recognized personality assessments: DISC, the Big Five (OCEAN), and the Enneagram. Results include a detailed score across personality parameters, suggested interview questions tailored to the candidate’s profile, and practical tips on how to communicate and work with them effectively.
What about candidates who need more time to complete a test?
Time limits can be adjusted per question, and if a candidate needs to retake an assessment, you can simply resend it to them.
Who wrote Canditech's tests?
Canditech’s assessment library sections are developed by in-house psychometric experts overseen by Dr. Moran Sela, PhD, Canditech’s Head of Test Development, in collaboration with subject matter experts across different fields. The library contains over 500 ready-to-use sections covering role-specific technical and professional skills, as well as broader capabilities such as AI proficiency, cognitive ability, reasoning, and situational judgment. All content is built to standards of validity, reliability, and fairness
How can I know Canditech's assessments are bias-free?
All candidates receive the same assessment and are scored on the same objective criteria, removing the variability that comes with CV review. Canditech’s assessments are designed and overseen by a PhD-level psychometrics team to ensure fairness and validity, and an accessibility plugin is available to support candidates with disabilities. Beyond process fairness, the library itself is built to evaluate demonstrated ability on tasks that reflect real work, rather than proxies that tend to correlate with background, age, gender, or other characteristics unrelated to job performance.
Are Canditech's assessments reliable and valid?
Yes. Because assessments mirror real work tasks rather than testing theoretical knowledge, they have high predictive validity, meaning candidates who score well are genuinely more likely to perform well in the role. Standardized questions and scoring criteria also ensure consistency across all candidates and hiring teams, so results are comparable and defensible over time.
High-Volume Hiring
What are the automation options within Canditech?
Canditech can automate scoring, candidate messaging, and assessment sending at every stage of the funnel. Through ATS integrations, you can trigger assessments automatically when a CV is submitted, and use chatbots via WhatsApp or SMS to pre-screen candidates before they even enter the formal process.
How does Canditech’s pre-screening chatbot work?
When a candidate submits their CV, they receive a WhatsApp or SMS message with pre-screening questions, including yes-or-no and multiple-choice responses. Candidates who do not meet the criteria receive an automated message, while those who do are moved forward automatically. All conversations are logged and can be reviewed at any time. The chatbot integrates with your ATS through the same connection used for Canditech’s standard assessments. Canditech’s recruitment chatbot setup and configuration are handled by Canditech’s team as part of your onboarding process.
How does Canditech’s one-way video interview tool work?
Canditech’s one-way video interview platform lets candidates record responses to pre-set questions on their own time, re-record before submitting, and move through multiple questions each with its own time limit. Hiring teams review recordings on demand and can score manually or enable AI Auto-Scoring, which transcribes each response and evaluates it against predefined criteria with a written justification for every score. To learn more about how video questions boost hiring outcomes, read our full guide.
What are the benefits of using Canditech for graduate hiring?
Graduates often have little relevant experience, making CV-based screening unreliable and prone to mis-hires. Canditech lets you evaluate the skills that actually matter for the role, such as technical skills, AI skills, language, soft skills, and cognitive ability, allowing you to identify the strongest candidates quickly, even at high volume. Learn more here about hiring new graduates with Canditech.
Internal Hiring
How does Canditech support internal mobility?
By evaluating skills rather than job titles or prior experience, Canditech gives you objective data on who has the right capabilities to move into new roles, making internal mobility decisions fairer and less reliant on gut feel. Learn more about Canditech as a performance management tool.
How does Canditech support skill gap analysis?
You can assess employees across AI, hard, soft, cognitive, and leadership skills, then use the platform’s analytics to identify where gaps exist at the individual, team, or function level and turn those insights into targeted L&D initiatives. Learn more about Canditech as a performance management tool.
Can Canditech be used to identify high-potential employees for leadership roles?
Yes. By applying the same objective skills assessment data used in hiring to your existing workforce, Canditech helps uncover high-potential talent that might otherwise go unnoticed. Assessment results can inform performance reviews, making them fairer and less subjective, and surface employees with the demonstrated abilities needed for leadership or more senior roles. Learn more about Canditech as a performance management tool.
Security and Privacy
How does Canditech secure user access?
Canditech supports multiple authentication methods. Users can sign in with a username and password, or through external identity providers including Google SSO for Pro and Enterprise clients, and Okta, OneLogin, Azure AD, and custom SAML 2.0 for Enterprise clients. Visit our Trust Center to learn more.
How is client data encrypted?
Canditech uses AES-256 encryption for data at rest, TLS 1.3 (minimum TLS 1.2) for data in transit, and hashing and salting for user passwords.
Is Canditech PCI-DSS compliant?
Canditech uses a third-party billing processor that is certified for PCI-DSS compliance, so all credit card payments meet PCI-DSS requirements. Canditech does not store PCI-DSS data and is not required to hold its own certification.
Where is Canditech's infrastructure hosted?
Canditech is hosted on AWS infrastructure in the EU across multiple availability zones, with a disaster recovery site also located in the EU.
Who oversees security at Canditech?
Security is led by Canditech’s CISO and Security Team and guided by a broader Security Forum that includes representatives from infrastructure, R&D, operations, legal, and IT.
Does Canditech offer a Data Processing Agreement?
Yes, Canditech offers a DPA to cover GDPR requirements.
ROI
What are the primary benefits of using Canditech over traditional hiring methods?
Canditech helps you hire people who can actually do the job, faster. By going beyond CVs with skills-based assessments, including dedicated AI skill assessments built for the AI era of work, you get a clearer and fairer picture of every candidate. AI-powered tools like the Assessment Builder and AI Auto-Scoring cut the time your team spends building and reviewing tests, which means fewer unnecessary interviews and a shorter time to hire, with less bias at every step.
How will Canditech help us save time and money?
A faster screening process means fewer hours spent reviewing CVs and conducting unnecessary interviews, and better hiring decisions mean fewer costly mis-hires. Companies using Canditech have reported a 50% decrease in time to hire, 248% ROI, and an 80% reduction in interview hours.
How does Canditech help reduce time to hire and unnecessary interviews?
Adding a skills assessment in the hiring process filters out candidates who are not the right fit before any interviewer time is spent, so the strongest candidates move forward faster and every interview that does happen is with someone worth meeting because they have proven to have the skills to succeed in the job.
Unsure?
Does adding an assessment create extra steps that might put off candidates?
You do not have to send an assessment to every candidate. For those who clearly meet the experience and qualifications bar, move them forward directly. Assessments help you expand your talent pool by surfacing strong candidates who might otherwise be filtered out too early.
What if I'm already struggling to attract enough applicants?
Canditech can actually help you find more talent. You can embed assessments into social media and challenge candidates to take them, surfacing strong applicants at very low cost. A great candidate experience also generates word-of-mouth referrals, bringing more people into your pipeline organically.
Is Canditech a good fit if I'm only hiring for senior roles?
Absolutely. There are assessments specifically suited to leadership and senior positions, and if a traditional test feels too formal, video assessments are a natural alternative that feel personal and conversational while still providing structured, meaningful insight.
Can I use Canditech just for video interviews?
Yes, that is fully supported. That said, video interviews are most powerful when paired with hard skills assessments, because together they give you a complete picture of the candidate. But video only works perfectly well as a starting point.
Can I use Canditech just for personality assessments?
Yes, personality assessments are fully available on the platform, including DISC, Big Five, and Enneagram. It is worth thinking about how you are measuring the hard skills that matter for each role as well, since combining personality with job-specific skill tests gives you a much more complete view of each candidate.
How much time does it take to set up and manage assessments on Canditech?
Very little. The 500+ test library means many roles are ready to go immediately, and the AI Assessment Builder can generate a tailored assessment from a job description seamlessly. A dedicated account manager is available to guide you throughout.
Does using assessments mean replacing human judgment?
Not at all. Canditech doesn’t replace interviews, it makes them count. Your team can always review, adjust, and override any score before a hiring decision is made, and you stay in control throughout. The goal is to help you identify candidates with proven skills early so you can focus your time on the people most likely to excel, resulting in fewer interview hours, better conversations, and stronger hires.
