Hiring Call Center Employees - Spotlight Skilled & Motivated Candidates, at Scale

Canditech simplifies the mass hiring process for call center employees. Our automated tools and assessments enable you to swiftly identify motivated candidates, improve retention rates, and streamline the hiring process with objectivity and cost-effectiveness

Reduce Turnover

Set expectations – Canditech’s assessments and video interviews mimic the tasks and responsibilities of the role and provide candidates with a realistic preview of the job, allowing them to opt out of the screening process if they feel the job is not a right fit for them.

Test for success – Our assessments are designed to identify candidates who possess the specific skills and traits that are crucial for success in call center positions, such as strong communication skills, problem-solving abilities, prioritization, and the capacity to remain calm under pressure.

Data-driven decisions – Hire candidates based on how they solve real-life challenges that mimic the actual job as much as possible. This is the best predictor of future job performance.

Automate your Hiring Process

Automatic test scoring – Our assessments include various exercise types, from technical challenges to soft skills evaluation, that are automatically checked and scored, saving recruiters time and resources and ensuring that every candidate is evaluated objectively without bias or human error.

Whatsapp / SMS chatbots – Our chatbot helps you to engage candidates faster, providing them with relevant information about the role and organization and quickly answering their questions. This can help recruiters to reach graduates faster and more efficiently.

Bulk actions – Canditech helps recruiters streamline the mass hiring process and better use their time by allowing them to use benchmarks based on candidates’ assessment results and status: from automatic “progress” or “reject” actions to very complicated decisions and personalized communications.

Evaluate Client-Facing Skills

One-way video interviews provide insights into how your candidates will present themselves to the camera, future prospects, and clients.

Evaluate soft skills with various question types and pre-made soft skills assessments.

Amazing Candidate Experience, Ensure high Completion Rates

Engage candidates with an experience that allows them to demonstrate their potential in realistic work scenarios and get a preview of what it’s like to work at your company.

Engage candidates with interactive assessments that allow them to not only showcase their skills, but also provide a sneak peek into your company culture, leading to higher completion rates and an unforgettable candidate experience.

Transform Your Call Center Hiring Process with Canditech

Streamline your call center hiring and find top talent with Canditech's advanced assessments. Evaluate communication skills, customer service aptitude, problem-solving abilities, and resilience to ensure exceptional call center performance

Assessment Library

Our library has 500+ comprehensive assessments built by industry experts

100% Customization

Customize any assessment from the library or create your own from scratch

World-class support

We offer the highest level of customer support to our clients and their candidates

Plagiarism-Proof Tests

The most advanced anti-cheating features available on the market

Video Questions

Assess candidates’ verbal communication with video responses

Security and privacy: GDPR, ISO 27001

We operate with the highest standards of privacy and security

Canditech’s impact: ROI from day one

Shelly Albeck, Head of Talent Acquisition

“Working with Canditech, we’re able to find and recruit candidates quickly and provide them with the space to easily showcase their skills and experience while using work-sample tests to provide a glimpse of what their future position at monday.com would look like.”

Galia Aloni, HR Partner

״Canditech helps multiple teams within our firm streamline their hiring processes by allowing them to learn about candidates’ skills and potential early on, thus saving significant time and resources. We are very happy to be collaborating with Canditech and their very professional and accommodating team.״

Mark Jenkins, Head of Talent Acquisition

״Canditech has made our hiring process better. We save time and money by screening candidates faster and smarter. We hire the best and most diverse talent by judging them on their performance and potential, not their CV or background.״

Ella Shechtman, CHRO

״A great platform for custom made tests for candidates, decreasing unnecessary interview steps, better assessment of professional skills and candidate experience. Moreover, and not least important, the excellent, swift support of the Canditech team.״

Ben Eshel, CMO

״We use Canditech’s embedded Google Sheet questions to provide candidates with data they can analyze and work with directly inside the testing platform, which has saved us so much time, considering we used to manually review every candidate's answer.״

Yaara Fatal, Talent Acquisition Team Manager

"The test-builder is really intuitive and user-friendly. The hiring managers created a test in just a few minutes, and we're already sending it to candidates!"

Daniel Brill, Talent Acquisition Team Leader

"I've just built my own test on the platform for the first time and it was extremely simple and easy! I'm so happy that it's possible!"

Shirly Evrany, VP HR

“Canditech was a real game changer for us.”

Saray Ben-Simhon - Full Stack HR Proffesional - ConnectTeam

Saray Ben-Simhon, Full Stack HR Professional

"Canditech allows us to begin this process with more applicants and send out the assessments quickly and at a mass level. Within a few days we’re able to already narrow down our top 10 candidates to interview, and we hired 4 graduates in 2 weeks."

Ron Nissim - Co-Founder and CEO - Entitle

Ron Nissim, Co-Founder & CEO

"I didn’t realize how much time the team was wasting reviewing piles of CVs before starting with Canditech. Now, we send all applicants a Canditech assessment as the first step in our hiring process and use the actual data to make decisions on who to interview."

Vardit Legali - Co-founder and CEO - Clawdia AI

Vardit Legali, Co-Founder & CEO

"As the founder of a startup, Canditch was really helpful for us when we began our initial hiring initiatives. The pre-made test content I received through Canditech was really easy to customize to our company’s product and culture, and saved me a lot of time."

Omer Miran, Head Of Data

״There is no other platform available on the market that allows us to evaluate SQL skills like Canditech does. Candidates are able to run queries that mimic our internal database directly in the test platform, exactly as they would in their future job.״

Shay Misgav, Data Engineering Team Leader

"You made it easy for us to quickly create a full test with multiple questions types, using a very friendly & understandable UI."

Roee Raz, Founder & CEO

״We’re using Canditech for entry-level positions in gaming (Marketing, Monetization QA, etc.). As a small and growing startup, we didn’t have any testing methods for roles like these. Canditech provided us with 100% ready to use assessments which we easily customized with our company-specific scenarios.״

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Frequently Asked Questions

How does Canditech ensure fair and bias-free evaluations of candidates' soft skills?

Canditech ensures fair and bias-free evaluations by designing tests that allow all candidates to showcase their skills and abilities. With additional anonymity features, employers can judge candidates for their skills without factoring in their location, and age.

Can video interviews effectively assess candidates' communication and interpersonal skills?

Video interviews help recruiters assess candidates’ non-verbal cues, body language, and presentation skills, offering a more comprehensive understanding of their communication and interpersonal abilities. This layer of insight helps in evaluating the candidate’s overall fit for the role and the organization’s culture.

How does Canditech prevent cheating during assessments, and what makes its cheating prevention features advanced?

Canditech takes cheating prevention seriously and utilizes advanced features to ensure fair assessments. Our system incorporates cutting-edge technologies, including ChatGPT detection, to identify and prevent cheating attempts. This helps maintain the integrity and reliability of the assessment results, allowing recruiters to make hiring decisions with confidence.

What is the level of customization of the tests?

Canditech provides a high level of customization for its tests. We offer a library of 500+ comprehensive assessments built by industry experts, which you can use as a starting point. You have the flexibility to customize any assessment from the library according to your specific requirements. Additionally, you can create assessments from scratch, tailoring them to your company’s unique needs.